Contact Us

Banking hours 8:30 a.m. - 5:00 p.m. (Monday-Friday)

We appreciate your interest. Please contact us at ebank@bankofthefingerlakes.com. Please include your e-mail address or telephone number so we can contact you, if appropriate.

Please do not send personal or other confidential information (e.g. account numbers, social security numbers, etc.) through email. Please do not use this e-mail for communications we require to be in writing or which need immediate bank attention. Please call us instead at 315-789-1500.

In case of errors or questions about transactions on any accounts, telephone or write us at:

Bank of the Finger Lakes
389 Hamilton Street
Geneva, NY 14456

Phone 315-789-1500
Fax 315-789-7171

Please provide us with information that will assist us in researching the issue such as name, account number, dollar amount and description of the error or problem.